Privacy Policy
What we collect, why we collect it, and how we keep it safe.
POLICIES
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1. Who we are
studylab4u is a learning platform run by Study Trigger LLP (LLPIN AAY-0755), registered office WZ-79, G-8, F-Block, Gali No. 7, Virender Nagar, opp. Delhi Haat, New Delhi – 110058, with its coding institute at F-78, UG Floor, Street No. 4, Virender Nagar, near Delhi Haat, Janakpuri, New Delhi – 110058 ("we", "us").
2. What we collect
- Account details: name, email, phone, class or course.
- What you add: questions, photos of questions, programs and answers you write.
- Payments: amount, date and Razorpay payment ID. Card and UPI details stay with Razorpay.
- Usage: which modules you use and your coin balance.
3. Why we use it
- To run your account and show your history.
- To answer your doubts and review your work. Questions are sent to our AI provider (Google Gemini) only to create the answer.
- To send account emails such as receipts and password resets (through Brevo).
4. Photos and shared answers
Photos of questions are used to read the question and are not stored on our server. Answers to the same question may be shown to other students, without your name.
5. Student photos and results
Photos and marks of Study Trigger students are shown on our website only with written permission from the student, or from a parent for students under 18. To remove a photo, write to [email protected] and we take it down within 7 days.
6. Children
Students under 18 use studylab4u with a parent's permission. Parents can ask to see or delete their child's data.
7. Your choices and complaints
You can ask us to correct or delete your data by writing to [email protected]. We keep payment records as required by law. Grievance Officer: Mahesh Verma, Founder, [email protected].
