Terms & Conditions
The rules for using studylab4u. Please read them before you sign up or buy coins.
POLICIES
Terms & ConditionsPrivacy PolicyCancellation & RefundShipping & DeliveryWrite to [email protected]. We reply within 2 working days.
1. Who we are
studylab4u is a learning platform run by Study Trigger LLP (LLPIN AAY-0755), registered office WZ-79, G-8, F-Block, Gali No. 7, Virender Nagar, opp. Delhi Haat, New Delhi – 110058, with its coding institute at F-78, UG Floor, Street No. 4, Virender Nagar, near Delhi Haat, Janakpuri, New Delhi – 110058 ("we", "us"). By creating an account you agree to these terms.
2. Accounts
- You must give a correct name, email and phone number.
- Students under 18 must use the platform with a parent or guardian's permission. The parent is responsible for payments.
- One account is for one student. Do not share your login.
3. Coins and payments
- Coins are bought in packs shown on the Pricing page. Prices are in Indian Rupees and include all taxes.
- Coins can be used only on studylab4u. They are not money, cannot be exchanged for cash and cannot be transferred to another account.
- Free and bought coins expire after the period shown when you get them.
- Payments are processed by Razorpay. We never see or store your card or UPI details.
4. AI help and accuracy
Answers, hints and reviews are written with the help of AI and checked when students report them. They can contain mistakes. Use them for learning, and check with your teacher for exams.
5. Fair use
- Do not upload content that is unlawful, abusive or someone else's copyright.
- Do not try to break, copy or overload the platform.
- We may suspend an account that breaks these rules. Unused bought coins are refunded as per the Refund Policy, unless the account was misused.
6. Complaints (Grievance Officer)
If you have a complaint, write to our Grievance Officer: Mahesh Verma, Founder, [email protected], +91 99996 10175. We acknowledge within 48 hours and try to resolve it within 30 days.
7. Changes and law
We may update these terms and will show the new date at the top. These terms follow the laws of India, and courts in New Delhi have jurisdiction.
